Privacy Policy
Your privacy is important to us. This policy explains how Guangdong Xinchuang Machinery collects, uses, and protects your personal information.
Last Updated: December 2024
Introduction
Guangdong Xinchuang Machinery Industry Co., Ltd ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.8xc.com, use our services, or engage with us in business activities.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information:
- Name, job title, and company information
- Email address and phone number
- Business address and shipping information
- Product inquiries and technical requirements
Technical Information
- IP address and browser information
- Website usage data and analytics
- Device and operating system information
How We Use Your Information
We use the collected information for the following purposes:
Business Operations
- Process inquiries and quotations
- Provide customer support
- Deliver products and services
Communication
- Send product updates
- Technical documentation
- Industry news and insights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in business operations (shipping, technical support)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfer: In case of merger, acquisition, or sale of business assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
SSL/TLS encryption for data transmission
Access Control
Restricted access to authorized personnel
Backup
Regular data backup and recovery procedures
Your Rights
You have the following rights regarding your personal information:
Access
Request access to your personal information we hold
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications at any time
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand website usage patterns
- Preference Cookies: Remember your settings and preferences
International Data Transfers
As a China-based company serving customers globally, your information may be transferred to and processed in China. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Global Compliance
We comply with applicable data protection regulations in all markets we serve
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Company Information
Privacy Inquiries
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.